Alexen Academy

Disclaimer:

Any income or earnings examples shared are for illustration only and not a promise of future results. Your outcome depends on your own effort, experience, and circumstances. We make no guarantees of success or income. Please research and make informed decisions before enrolling or purchasing.  

Refund Terms:

Last updated and in effect: Oct 21, 2026

This policy replaces all earlier refund and cancel policies. It applies to every purchase made on or after the date above. If you bought before that date, the policy shown when you bought still applies to that purchase.

We want you to win with what you buy from Alexen Academy. This page explains when you can get your money back, how to ask, and how to cancel a monthly plan.

1. Waste Management System (includes the Million Dollar Niche course)

7 Day Money Back Guarantee. You get a full refund when all three of these are true:

- You ask within 7 days of your purchase date.

- You finish the Million Dollar Niche course at 100 percent in your student portal.

- Our team checks our contract listings for your state and finds no contract opportunities there.

The 7 days start on the date of your order, not the day you finish the course.

2. Fleet Mastery Blueprint

30 Day Money Back Guarantee. You get a full refund when both of these are true:

- You ask within 30 days of your purchase date.

- You finish the Fleet Mastery Blueprint course at 100 percent in your student portal.

3. Monthly plans: AI Waste Industry Tools and 1 on 1 With Andrew

You can cancel any time. You keep access until the end of the month you already paid for. We don't refund a month that has already been paid.

To cancel, sign in at learn.fleetmasteryblueprint.com. Tap the circle with your initial at the top right, then tap Settings, then Billing. Find your plan and tap Cancel.

If your first 30 days of AI Waste Industry Tools were free, the monthly charge starts when the free days end. Cancel before then if you don't want to keep it.

Were you charged for something you didn't mean to buy? Email us and we will check your account.

4. What we don't refund

Ebooks, live in person events, private coaching or mentorship, and any product after its guarantee window ends.

5. If your money back window has ended

We are still here for you. Here is the help you still have:

- You keep your access to your course. You can go back to any lesson and watch it again.

- Our Member Success team can talk with you about where you got stuck and help you plan your next step. Email [email protected] with the subject line Help With My Next Step. Someone from the team will reach out to you within one business day.

- If your plan includes the Waste Contract Assistant, use it for help with your contract search.

- Ask questions in our private members Facebook group. Other members share what is working for them.

- Join our members only Victory Call. The date is posted in the Facebook group.

6. How to ask for a refund

Email [email protected] with the subject line Refund Review Request. Please include:

- Your full name

- The email you used to buy

- The product you bought

- The state you are searching in

- A short note about what you searched or where you got stuck

We only take refund requests by email, so your request is on record. If you ask by text, phone or Facebook, we will ask you to send an email.

7. What happens next

- We answer your email within 2 business days.

- Someone from our success team will call you. We want to make sure you got all the help you paid for.

- If your course is not at 100 percent yet, finish it first. Then your refund request will be reviewed within 24 hours.

- If you qualify, we refund the full amount you paid, sales tax included.

- If your request does not meet these terms, we will let you know.

8. After a refund

The money goes back to the card or payment service you used. Most banks show it in 5 to 10 business days. If you paid with Klarna or Afterpay, they will update your payment plan.

Your access to the course, the tools and the private Facebook group ends when the refund is made.

9. Card disputes

Please email us before you call your bank. We can almost always help faster. If you open a dispute or chargeback, your access is paused while it is open, and we can't refund an order while the bank is still reviewing it.

Questions? Email [email protected].